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Robin Hancock

Robin is the lead user researcher within the co-design team. He is responsible for the research, learning and innovation in the team. He also mentors other user researchers in co-design and carries out user research on the co-design team's content and processes to make sure they are easy to understand and use.

Over the years he has worked across various business sectors and government departments, including Census 2021 at the ONS. He is a chartered ergonomist.

How we used co-design to create vet visits 

Farmers, vets, industry representatives, and colleagues in government are shaping the Animal Health and Welfare Pathway together. The first step of the pathway is the Annual Health and Welfare Review. In this post, we share how we used co-design to create the yearly vet visits.